Puente Hills Toyota Reviews

Positive Sales Experience: Some customers have reported positive experiences with salespeople, such as Alex Lim and Sasha Milan, who were described as courteous and knowledgeable.

Good Service Department: The service department, particularly Tom Anderson, has been praised for being timely and informative.

Fair Pricing: Some customers have mentioned that vehicles were priced fairly with no hidden fees.

Wide Selection of Vehicles: Offers a diverse range of new and used Toyota cars, trucks, and SUVs.

Financing Options: Provides various financing solutions to suit different customer needs.

Service and Parts: Comprehensive service center and genuine Toyota parts for maintenance and repairs.

Customer Service: Focuses on delivering exceptional customer service with a dedicated team.

Special Offers: Regular promotions and discounts on select Toyota models.

Online Tools: Convenient online tools for browsing inventory, scheduling service, and applying for financing.

Trade-In Program: Allows customers to trade in their old vehicles for new ones.

Certified Pre-Owned Vehicles: Offers certified pre-owned Toyota vehicles with warranty and inspection.

Location: Conveniently located in City of Industry, CA, serving nearby areas.

Experienced Staff: Knowledgeable and friendly staff to assist with all automotive needs.

Poor Customer Service: Some customers have reported poor customer service, including being given the run-around and being hung up on when trying to resolve issues.

High Markups: There have been complaints about insane markups on cars and a lack of willingness to negotiate.

Untrustworthy Sales Practices: Some customers have experienced deceptive sales practices, such as being lied to about available cars and being asked unnecessary questions.

Access Issues: The website puentehillstoyota.com is currently inaccessible due to access restrictions.